Today's post is about business etiquette, l have realised that many people do not have good business etiquette and its really not their faults sometimes. So, for my working class readers, i went on a research on your behalf and here is what i learnt, i will make it as brief as possible. I hope this helps.
Business Etiquette is about building relationships with people. In the business world, it is people that influence your success or failure. Business etiquette, is simply a means of maximising your business potential.
If you feel comfortable around someone and vice versa, better communication and mutual trust will develop. This comfort zone is realised through presenting yourself effectively. Business etiquette helps you achieve this.
Here are some rules you can follow:
-COURTESY: This is a big one, always say 'please' and 'thank you'. This basic form of courtesy is simply imperative.
-Watch your LANGUAGE: Verbal and written communications are often much less formal than in times past, but be careful to choose your words wisely. Of course, derogatory, rude or offensive language is unacceptable, but so is slang. While it may be commonplace in our society, it’s never acceptable in a professional atmosphere.
- Don’t walk into someone’s office UNANNOUNCED: It’s disrespectful to assume that you have the right to interrupt other people’s work. Knock on the door or say hello if it’s open and ask if it’s a good time to talk. If the discussion is going to take more than a few minutes, it’s a good idea to call or e-mail and schedule a good time for both of you.
-Honesty: A reputation for delivering what you say you will deliver goes a long way in the business world. Remember, a reputation for integrity is slowly gained but quickly lost.
-Behavior: Your manners and attitude will speak volumes about you. They will point to your inner character. If you come across selfish, undisciplined or uncouth your relationship is unlikely to prosper. Appropriate business etiquette promotes positive traits
-Appearance: Dressing appropriately, standing and sitting in the right place at the right time, good posture and looking physically presentable are all elements in making a good impression. Business etiquette teaches you how to suitably present yourself and what to avoid.
-Sensitivity: Sensitivity and consideration underlie all good business etiquette. Being prepared and responding thoughtfully is achieved through experience and business etiquette know-how. By avoiding misunderstandings and misinterpretations through business etiquette you lay foundations for a strong business relationship.
-Character: Your character refers to what you as an individual bring to the business table. Proper business etiquette allows you to exhibit your positive qualities. For example, knowing when to be passionate and not emotional or self-confident without being arrogant. Just through learning another's business etiquette you demonstrate an open-mindedness which will earn respect.
-Know the NAMES: It's just as important to know your peers or employees as it is to develop relationships with clients, vendors or management. Reach out to people in your company, regardless of their roles, and acknowledge what they do. its makes them feel special especially if you are the boss.
-Show genuine interest: Keep eye contact and make an effort to truly listen to what others are saying. We are so easily distracted nowadays we often can’t wait for the other person to hurry up and finish so we can move on to the next thing. Resist the lure of distraction and haste. Take the time to ask questions and show an interest in the other person’s thoughts.
There is so much to learn, i can not write about all in one post but i really hope this helps someone. Below are some motivational quotes..
“To succeed in life we must stay within our strength zone but move out of our comfort zone.” ~John Maxwell
“The difference between the impossible and the possible lies in a man’s determination.” ~ Tommy Lasorda
“Obstacles are those frightful things you see when you take your eyes off your goal.” ~ Henry Ford
“Success is a state of mind. If you want success, start thinking of yourself as a success.” ~ Dr. Joyce Brothers
“Successful people keep moving. They make mistakes, but they don’t quit.” ~ Conrade Hilton
Have a blissful week.